LiveAgent vs Freshchat Comparison

LiveAgent

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application,... Learn more

Target size

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Freshchat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial... Learn more

Target size

Images

LiveAgent

Overall rating

4.7
(1,662 reviews)

Features rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.7
View all reviews
Freshchat

Overall rating

4.1
(112 reviews)

Features rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.1
Customer Support
3.9
View all reviews
LiveAgent
Not provided by vendor
  • Free Version
  • Free Trial
Freshchat
Not provided by vendor
  • Free Version
  • Free Trial
LiveAgent
  • Cloud-based
  • On-premise
Freshchat
  • Cloud-based
  • On-premise
LiveAgent
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat