---
description: Compare LiveAgent vs MantisHub regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs MantisHub Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [LiveAgent \<span\>vs\</span\> MantisHub](https://www.softwareadvice.ie/compare/109980/475227/liveagent/vs/MantisHub)

# Compare LiveAgent vs MantisHub

Canonical: https://www.softwareadvice.ie/compare/109980/475227/liveagent/vs/MantisHub

> Detailed comparison between LiveAgent and MantisHub. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | MantisHub |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 26 |
| **Starting Price** | US$15.00 | US$4.95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Assignment Management
- Commenting/Notes
- Configurable Workflow
- Customisable Branding
- Dashboard
- Email Management
- Help Desk Management
- Issue Management
- Issue Tracking
- Monitoring
- Prioritisation
- Reporting & Statistics
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

### MantisHub

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Assignment Management
- Commenting/Notes
- Configurable Workflow
- Customisable Branding
- Dashboard
- Email Management
- Help Desk Management
- Issue Management
- Issue Tracking
- Monitoring
- Prioritisation
- Reporting & Statistics
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View MantisHub Profile](https://www.softwareadvice.ie/software/475227/MantisHub)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/475227/liveagent/vs/MantisHub)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs MantisHub Comparison","description":"Compare LiveAgent vs MantisHub regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/109980/475227/liveagent/vs/MantisHub","about":[{"@id":"https://www.softwareadvice.ie/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.ie/software/475227/MantisHub#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/109980/475227/liveagent/vs/MantisHub#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/109980/475227/liveagent/vs/MantisHub#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59217862-5953-4462-bb51-190d3290d451.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@id":"https://www.softwareadvice.ie/software/109980/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"MantisHub","description":"MantisHub provides a cloud-based issue and bug tracking software service. It lets users create, assign and track issues and tasks through to resolution. Employees can also use the helpdesk plug-in to manage customer support issues all within one system. The application allows professionals to improve collaboration, efficiency and productivity in any business.\n\nMantisHub enables IT professionals to track issues, tasks and software bugs. It offers a host of features such as customer support, reporting, a ticketing system, project management, time tracking, an activity dashboard, Kanban board, analytics and more. \n\nMantisHub facilitates integrations with third-party platforms for chat, SSO, test management, source control and more. Pricing is available on a monthly or annual basis and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b800d8d6-476a-404b-8ea8-eb1b57092134.png","url":"https://www.softwareadvice.ie/software/475227/MantisHub","@id":"https://www.softwareadvice.ie/software/475227/MantisHub#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":26},"offers":{"price":"4.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.ie/compare/109980/475227/liveagent/vs/MantisHub#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs MantisHub","position":3,"item":"https://www.softwareadvice.ie/compare/109980/475227/liveagent/vs/MantisHub","@type":"ListItem"}]}]}
</script>