---
description: Compare Kommunicate vs Fathom regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kommunicate vs Fathom Comparison
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Kommunicate \<span\>vs\</span\> Fathom](https://www.softwareadvice.ie/compare/110163/423207/kommunicate/vs/fathom)

# Compare Kommunicate vs Fathom

Canonical: https://www.softwareadvice.ie/compare/110163/423207/kommunicate/vs/fathom

> Detailed comparison between Kommunicate and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kommunicate | Fathom |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 43 | 808 |
| **Starting Price** | US$40.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Key features

### Kommunicate

- AI/Machine Learning
- API
- Alerts/Escalation
- CRM
- Chat Transcript
- Chatbot
- Code-free Development
- Customisable Branding
- File Sharing
- Live Chat
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- Single Sign On
- Speech Recognition
- Support Ticket Management
- Third-Party Integrations
- Transfers/Routing

### Fathom

- AI/Machine Learning
- API
- Alerts/Escalation
- CRM
- Call Tracking
- Chat Transcript
- Chatbot
- Code-free Development
- Customisable Branding
- File Sharing
- Live Chat
- Multi-Language
- Natural Language Processing
- Recording
- Reporting/Analytics
- Single Sign On
- Speech Recognition
- Third-Party Integrations

## Links

- [View Kommunicate Profile](https://www.softwareadvice.ie/software/110163/kommunicate)
- [View Fathom Profile](https://www.softwareadvice.ie/software/423207/fathom)
- [View Original Comparison](https://www.softwareadvice.ie/compare/110163/423207/kommunicate/vs/fathom)

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