---
description: Compare Freshdesk vs Cbox regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Freshdesk vs Cbox Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Freshdesk \<span\>vs\</span\> Cbox](https://www.softwareadvice.ie/compare/110247/252489/freshdesk/vs/cbox)

# Compare Freshdesk vs Cbox

Canonical: https://www.softwareadvice.ie/compare/110247/252489/freshdesk/vs/cbox

> Detailed comparison between Freshdesk and Cbox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Cbox |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 3408 | 1 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Freshdesk

- Archiving & Retention
- Automatic Call Distribution
- Chat/Messaging
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-time Consumer-facing Chat
- Search/Filter
- Single Sign On
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Wiki

### Cbox

- Chat/Messaging
- Customisable Branding
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Search/Filter
- Single Sign On

## Links

- [View Freshdesk Profile](https://www.softwareadvice.ie/software/110247/freshdesk)
- [View Cbox Profile](https://www.softwareadvice.ie/software/252489/cbox)
- [View Original Comparison](https://www.softwareadvice.ie/compare/110247/252489/freshdesk/vs/cbox)

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