---
description: Compare CTM vs Voluum regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CTM vs Voluum Comparison
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/4671/conversational-marketing/software) > [CTM \<span\>vs\</span\> Voluum](https://www.softwareadvice.ie/compare/112191/373774/calltrackingmetrics/vs/voluum)

# Compare CTM vs Voluum

Canonical: https://www.softwareadvice.ie/compare/112191/373774/calltrackingmetrics/vs/voluum

> Detailed comparison between CTM and Voluum. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Voluum |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 159 | 126 |
| **Starting Price** | US$79.00 | US$199.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### CTM

- API
- Activity Tracking
- Campaign Analytics
- Conversion Tracking
- Customisable Reports
- Data Import/Export
- Lead Generation
- Monitoring
- Multi-Campaign
- Performance Metrics
- Predictive Analytics
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations
- Visitor Tracking

### Voluum

- API
- Activity Tracking
- Campaign Analytics
- Conversion Tracking
- Customisable Reports
- Data Import/Export
- Lead Generation
- Monitoring
- Multi-Campaign
- Performance Metrics
- Predictive Analytics
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations
- Visitor Tracking

## Links

- [View CTM Profile](https://www.softwareadvice.ie/software/112191/calltrackingmetrics)
- [View Voluum Profile](https://www.softwareadvice.ie/software/373774/voluum)
- [View Original Comparison](https://www.softwareadvice.ie/compare/112191/373774/calltrackingmetrics/vs/voluum)

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