---
description: Compare SurveySparrow vs Trustmary regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveySparrow vs Trustmary Comparison
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/4464/form-builder/software) > [SurveySparrow \<span\>vs\</span\> Trustmary](https://www.softwareadvice.ie/compare/116049/222202/surveysparrow/vs/trustmary)

# Compare SurveySparrow vs Trustmary

Canonical: https://www.softwareadvice.ie/compare/116049/222202/surveysparrow/vs/trustmary

> Detailed comparison between SurveySparrow and Trustmary. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveySparrow | Trustmary |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 121 | 23 |
| **Starting Price** | - | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SurveySparrow

- API
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Pulse Surveys
- Real-Time Data
- Reminders
- Review Monitoring
- Segmentation
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

### Trustmary

- API
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Pulse Surveys
- Real-Time Data
- Reminders
- Review Monitoring
- Segmentation
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

## Links

- [View SurveySparrow Profile](https://www.softwareadvice.ie/software/116049/surveysparrow)
- [View Trustmary Profile](https://www.softwareadvice.ie/software/222202/trustmary)
- [View Original Comparison](https://www.softwareadvice.ie/compare/116049/222202/surveysparrow/vs/trustmary)

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