---
description: Compare SurveySparrow vs Zoho Survey regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveySparrow vs Zoho Survey Comparison
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/3397/employee-engagement/software) > [SurveySparrow \<span\>vs\</span\> Zoho Survey](https://www.softwareadvice.ie/compare/116049/434462/surveysparrow/vs/zoho-survey)

# Compare SurveySparrow vs Zoho Survey

Canonical: https://www.softwareadvice.ie/compare/116049/434462/surveysparrow/vs/zoho-survey

> Detailed comparison between SurveySparrow and Zoho Survey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveySparrow | Zoho Survey |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 121 | 450 |
| **Starting Price** | - | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SurveySparrow

- API
- Customisable Branding
- Customisable Templates
- Data Analysis Tools
- Email Management
- Mobile Survey
- Multiple Question Types
- Offline Response Collection
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Response Quotas
- SSL Security
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### Zoho Survey

- API
- Customisable Branding
- Customisable Templates
- Data Analysis Tools
- Email Management
- Mobile Survey
- Multiple Question Types
- Offline Response Collection
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Response Quotas
- SSL Security
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View SurveySparrow Profile](https://www.softwareadvice.ie/software/116049/surveysparrow)
- [View Zoho Survey Profile](https://www.softwareadvice.ie/software/434462/zoho-survey)
- [View Original Comparison](https://www.softwareadvice.ie/compare/116049/434462/surveysparrow/vs/zoho-survey)

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