---
description: Compare JIRA Service Management vs Redmine regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JIRA Service Management vs Redmine Comparison
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [JIRA Service Management \<span\>vs\</span\> Redmine](https://www.softwareadvice.ie/compare/116349/185560/jira-service-management/vs/redmine)

# Compare JIRA Service Management vs Redmine

Canonical: https://www.softwareadvice.ie/compare/116349/185560/jira-service-management/vs/redmine

> Detailed comparison between JIRA Service Management and Redmine. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JIRA Service Management | Redmine |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 770 | 177 |
| **Starting Price** | US$20.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### JIRA Service Management

- Asset Tracking
- Bug/Issue Capture
- Collaboration Tools
- Customer Complaint Tracking
- Customisable Templates
- Customizable Fields
- Document Management
- For IT Project Management
- Issue Management
- Issue Scheduling
- Issue Tracking
- Prioritisation
- Project Tracking
- Projections
- Reporting & Statistics
- Scheduling
- Status Tracking
- Support Ticket Management
- Task Management
- Time & Expense Tracking

### Redmine

- Collaboration Tools
- Customizable Fields
- Document Management
- For IT Project Management
- Issue Management
- Issue Tracking
- Prioritisation
- Project Tracking
- Projections
- Reporting & Statistics
- Status Tracking
- Task Management
- Time & Expense Tracking

## Links

- [View JIRA Service Management Profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
- [View Redmine Profile](https://www.softwareadvice.ie/software/185560/redmine)
- [View Original Comparison](https://www.softwareadvice.ie/compare/116349/185560/jira-service-management/vs/redmine)

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