---
description: Compare JIRA Service Management vs Certero for Enterprise SAM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JIRA Service Management vs Certero for Enterprise SAM Comparison
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [JIRA Service Management \<span\>vs\</span\> Certero for Enterprise SAM](https://www.softwareadvice.ie/compare/116349/213151/jira-service-management/vs/certero-for-enterprise-sam)

# Compare JIRA Service Management vs Certero for Enterprise SAM

Canonical: https://www.softwareadvice.ie/compare/116349/213151/jira-service-management/vs/certero-for-enterprise-sam

> Detailed comparison between JIRA Service Management and Certero for Enterprise SAM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JIRA Service Management | Certero for Enterprise SAM |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 770 | 6 |
| **Starting Price** | US$20.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### JIRA Service Management

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Compliance Management
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Inventory Management
- Monitoring
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations

### Certero for Enterprise SAM

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Compliance Management
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Inventory Management
- Monitoring
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations

## Links

- [View JIRA Service Management Profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
- [View Certero for Enterprise SAM Profile](https://www.softwareadvice.ie/software/213151/certero-for-enterprise-sam)
- [View Original Comparison](https://www.softwareadvice.ie/compare/116349/213151/jira-service-management/vs/certero-for-enterprise-sam)

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