---
description: Compare MaintainX vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MaintainX vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [School Facilities Management](/directory/4013/facilities-management/software) > [MaintainX \<span\>vs\</span\> Freshservice](https://www.softwareadvice.ie/compare/116409/436317/maintainx/vs/freshservice)

# Compare MaintainX vs Freshservice

Canonical: https://www.softwareadvice.ie/compare/116409/436317/maintainx/vs/freshservice

> Detailed comparison between MaintainX and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MaintainX | Freshservice |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 1015 | 685 |
| **Starting Price** | US$25.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### MaintainX

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Billing & Invoicing
- Corrective and Preventive Actions (CAPA)
- Customisable Branding
- Customisable Templates
- Document Management
- Full Text Search
- IT Asset Tracking
- Mobile Alerts
- Monitoring
- Performance Metrics
- Process/Workflow Automation
- Real-Time Data
- Scheduling
- Search/Filter
- Status Tracking
- Workflow Management

### Freshservice

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Billing & Invoicing
- Corrective and Preventive Actions (CAPA)
- Customisable Branding
- Customisable Templates
- Document Management
- Full Text Search
- IT Asset Tracking
- Mobile Alerts
- Monitoring
- Performance Metrics
- Process/Workflow Automation
- Real-Time Data
- Scheduling
- Search/Filter
- Status Tracking
- Workflow Management

## Links

- [View MaintainX Profile](https://www.softwareadvice.ie/software/116409/maintainx)
- [View Freshservice Profile](https://www.softwareadvice.ie/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.ie/compare/116409/436317/maintainx/vs/freshservice)

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