---
description: Compare Luma Health vs Artera regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Luma Health vs Artera Comparison
---

Breadcrumb: [Home](/) > [Medical Tools](/directory/4527/medical/software) > [Luma Health \<span\>vs\</span\> Artera](https://www.softwareadvice.ie/compare/120754/332185/luma-health/vs/Artera)

# Compare Luma Health vs Artera

Canonical: https://www.softwareadvice.ie/compare/120754/332185/luma-health/vs/Artera

> Detailed comparison between Luma Health and Artera. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Luma Health | Artera |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 83 | 25 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Luma Health

- Appointment Scheduling
- Calendar Management
- Call Reminders
- Communication Management
- Confirmations/Reminders
- Contact Database
- Email Reminders
- Live Chat
- Messaging
- Mobile Alerts
- Patient Intake
- Payment Reminders
- Recurring Appointments
- Reporting & Statistics
- Rescheduling
- SMS Reminders
- Scheduling
- Surveys & Feedback
- Two-Way Communication
- Video Conferencing

### Artera

- Appointment Scheduling
- Calendar Management
- Call Reminders
- Communication Management
- Confirmations/Reminders
- Contact Database
- Email Reminders
- Live Chat
- Messaging
- Mobile Alerts
- Patient Intake
- Payment Reminders
- Recurring Appointments
- Reporting & Statistics
- Rescheduling
- SMS Reminders
- Scheduling
- Surveys & Feedback
- Two-Way Communication
- Video Conferencing

## Links

- [View Luma Health Profile](https://www.softwareadvice.ie/software/120754/luma-health)
- [View Artera Profile](https://www.softwareadvice.ie/software/332185/Artera)
- [View Original Comparison](https://www.softwareadvice.ie/compare/120754/332185/luma-health/vs/Artera)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Luma Health vs Artera Comparison","description":"Compare Luma Health vs Artera regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/120754/332185/luma-health/vs/Artera","about":[{"@id":"https://www.softwareadvice.ie/software/120754/luma-health#software"},{"@id":"https://www.softwareadvice.ie/software/332185/Artera#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/120754/332185/luma-health/vs/Artera#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/120754/332185/luma-health/vs/Artera#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Luma Health","description":"Luma Health is a patient success platform that helps healthcare organizations streamline and automate patient journeys. The platform caters to a wide range of healthcare providers, including enterprise health systems, specialty groups, regional and rural care facilities, as well as primary care practices.\n\nLuma Health's platform offers a suite of tools to simplify patient outreach, communication, and workflow management. It provides automated patient reminders, SMS/voice messaging, a conversational AI concierge, and broadcast group messaging capabilities. The platform also helps teams handle essential tasks, such as patient scheduling, intake forms, eligibility checks, payments, and feedback management, allowing healthcare staff to focus on delivering quality care.\n\nA key feature of Luma Health is its integration with major electronic health record (EHR) systems. This bidirectional integration enables smooth data exchange and workflow automation, enhancing efficiency across the organization. The platform also leverages advanced AI and machine learning technologies, such as natural language processing and generative AI, to enable features, such as AI-assisted translation, intent understanding, and automated fax processing. Luma Health is designed to be a highly customizable and adaptable solution, allowing healthcare providers to tailor the platform to their specific needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1cd8c671-b2e2-4303-9d91-50d806de17de.png","url":"https://www.softwareadvice.ie/software/120754/luma-health","@id":"https://www.softwareadvice.ie/software/120754/luma-health#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":83},"operatingSystem":"Cloud"},{"name":"Artera","description":"Whether you're a specialty practice buried in phone calls or a health system managing millions of patient interactions, Artera strengthens how your team communicates and cares for patients. We pair our secure agentic platform with dedicated AI Service Squads to solve urgent workflows from day one and custom-build solutions as your needs evolve.\n\nArtera deploys voice AI and text AI agents that handle scheduling, intake, referrals, payments, care gaps, and appointment reminders, so your staff can focus on the patients in front of them. Voice AI agents speak naturally with patients by phone, autonomously managing routine administrative requests like appointment booking, rescheduling, confirmations, and cancellations, fully integrated with existing phone systems. Text AI agents manage conversations across SMS and email.\n\nHow voice AI and text AI agents work with your team:\nAppointment Reminders - Voice AI agents call patients to confirm, cancel, or reschedule appointments automatically. Patients respond conversationally and the system updates your EHR in real time, reducing no-shows by up to 14%.\n\nSelf-Scheduling - Voice AI agents guide patients through available appointment slots, handling the entire booking process by phone without staff intervention. Patients schedule, reschedule, or add themselves to waitlists 24/7.\n\nIntake and Forms - Voice AI and text AI agents remind patients to complete pre-visit paperwork, answer questions about what to bring, and confirm insurance details before arrival.\n\nReferral Management - Voice AI agents follow up with referred patients who haven't scheduled, closing the loop on referrals that would otherwise fall through the cracks.\n\nBilling and Payments - Text AI agents reach out about outstanding balances, guide patients through payment options, and answer basic billing questions via their preferred channel.\n\nCare Gap Outreach - Voice AI agents proactively contact patients overdue for preventive care, screenings, or follow-up visits, helping close care gaps at scale.\n\nAI Service Squads are dedicated teams of Artera's AI builders who work directly with your team to design custom voice AI and text AI agent solutions for whatever your practice faces next. Need a voice AI agent for a unique referral workflow? Your AI Service Squad builds it in days, not months.\n\nDeploy our most popular voice AI agent solutions immediately, or work with an AI Service Squad to build something custom. Most organizations see measurable impact within 60 days, 1,250+ staff hours recovered, no-shows reduced by 14%, and confirmations up 15%.\n\nAI Service Squads work directly with your team on configuration and ongoing optimization. Voice AI and text AI agents are configured to match your scheduling rules, appointment types, provider preferences, and communication policies.\n\nArtera Harmony is our agentic platform connecting fragmented communication into coordinated patient engagement across the entire care journey.\n\nDeep EHR integrations with Epic, MEDITECH, Oracle Health, and more ensure voice AI and text AI agents always have current patient context.\n\nTrusted by 1,000+ specialties, FQHCs, clinics, health systems, and federal agencies with 11+ years of healthcare-native experience. #1 Best in KLAS for Patient Communications (2026). 2B+ annual communications. 65% AI agent task completion. 4.7/5 patient satisfaction. SOC 2 Type 2, HITRUST, HIPAA, FedRAMP High.\n\nArtera is not an enterprise texting company. We are a truly agentic company offering voice AI and text AI agents, combined with a decade of\nexpertise, data, and industry trust.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/638040c5-c378-42f6-be9a-2f580530d0eb.jpeg","url":"https://www.softwareadvice.ie/software/332185/Artera","@id":"https://www.softwareadvice.ie/software/332185/Artera#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":25},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.ie/compare/120754/332185/luma-health/vs/Artera#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Medical Tools","position":2,"item":"/directory/4527/medical/software","@type":"ListItem"},{"name":"Luma Health vs Artera","position":3,"item":"https://www.softwareadvice.ie/compare/120754/332185/luma-health/vs/Artera","@type":"ListItem"}]}]}
</script>