---
description: Compare 800.com vs UniTalk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 800.com vs UniTalk Comparison
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com \<span\>vs\</span\> UniTalk](https://www.softwareadvice.ie/compare/120982/361918/800-com/vs/unitalk)

# Compare 800.com vs UniTalk

Canonical: https://www.softwareadvice.ie/compare/120982/361918/800-com/vs/unitalk

> Detailed comparison between 800.com and UniTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 800.com | UniTalk |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 313 | 6 |
| **Starting Price** | US$149.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Documentation |

## Key features

### 800.com

- API
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Contact Management
- Mobile Access
- Real-Time Reporting
- Reporting & Statistics
- SMS Messaging
- Third-Party Integrations
- Virtual Call Centre
- Voice Mail

### UniTalk

- API
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Contact Management
- Mobile Access
- Real-Time Reporting
- Reporting & Statistics
- SMS Messaging
- Third-Party Integrations
- Virtual Call Centre
- Voice Mail

## Links

- [View 800.com Profile](https://www.softwareadvice.ie/software/120982/800-com)
- [View UniTalk Profile](https://www.softwareadvice.ie/software/361918/unitalk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/120982/361918/800-com/vs/unitalk)

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