---
description: Compare Oracle PeopleSoft vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Oracle PeopleSoft vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [Oracle PeopleSoft \<span\>vs\</span\> Freshservice](https://www.softwareadvice.ie/compare/123346/436317/peoplesoft-it-asset-management/vs/freshservice)

# Compare Oracle PeopleSoft vs Freshservice

Canonical: https://www.softwareadvice.ie/compare/123346/436317/peoplesoft-it-asset-management/vs/freshservice

> Detailed comparison between Oracle PeopleSoft and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Oracle PeopleSoft | Freshservice |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 283 | 791 |
| **Starting Price** | - | US$19.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Oracle PeopleSoft

- API
- Asset Tracking
- Audit Management
- Compliance Tracking
- Cost Tracking
- Inventory Management
- Maintenance Management
- Reporting/Analytics
- Supplier Management

### Freshservice

- API
- Asset Tracking
- Audit Management
- Automated Discovery
- Compliance Tracking
- Cost Tracking
- Customer Complaint Tracking
- Customisable Templates
- For IT Project Management
- Inventory Management
- Issue Scheduling
- Maintenance Management
- Mobile Alerts
- Monitoring
- Real-Time Data
- Reporting/Analytics
- Risk Analysis
- Scheduling
- Supplier Management
- Support Ticket Management

## Links

- [View Oracle PeopleSoft Profile](https://www.softwareadvice.ie/software/123346/peoplesoft-it-asset-management)
- [View Freshservice Profile](https://www.softwareadvice.ie/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.ie/compare/123346/436317/peoplesoft-it-asset-management/vs/freshservice)

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