---
description: Compare AxisCare vs Icon regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: AxisCare vs Icon Comparison
---

Breadcrumb: [Home](/) > [Long Term Care Software](/directory/4533/long-term-care/software) > [AxisCare \<span\>vs\</span\> Icon](https://www.softwareadvice.ie/compare/126808/340153/axiscare/vs/voicefriend)

# Compare AxisCare vs Icon

Canonical: https://www.softwareadvice.ie/compare/126808/340153/axiscare/vs/voicefriend

> Detailed comparison between AxisCare and Icon. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | AxisCare | Icon |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 729 | 25 |
| **Starting Price** | US$325.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### AxisCare

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Calendar Management
- Communication Management
- Compliance Management
- Customisable Reports
- Customisable Templates
- Document Management
- Electronic Signature
- Generative AI
- HIPAA Compliant
- Mobile Access
- Reminders
- Reporting & Statistics
- Scheduling
- Third-Party Integrations
- Workflow Management

### Icon

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Calendar Management
- Communication Management
- Compliance Management
- Customisable Reports
- Customisable Templates
- Document Management
- Electronic Signature
- Generative AI
- HIPAA Compliant
- Mobile Access
- Reminders
- Reporting & Statistics
- Scheduling
- Third-Party Integrations
- Workflow Management

## Links

- [View AxisCare Profile](https://www.softwareadvice.ie/software/126808/axiscare)
- [View Icon Profile](https://www.softwareadvice.ie/software/340153/voicefriend)
- [View Original Comparison](https://www.softwareadvice.ie/compare/126808/340153/axiscare/vs/voicefriend)

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