---
description: Compare BeyondTrust Remote Support vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: BeyondTrust Remote Support vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [BeyondTrust Remote Support \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.ie/compare/127126/393877/bomgar/vs/zoho-desk)

# Compare BeyondTrust Remote Support vs Zoho Desk

Canonical: https://www.softwareadvice.ie/compare/127126/393877/bomgar/vs/zoho-desk

> Detailed comparison between BeyondTrust Remote Support and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | Zoho Desk |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 2009 | 2212 |
| **Starting Price** | US$1,995.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- File Sharing
- Knowledge Base Management
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management
- User Management

### Zoho Desk

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- File Sharing
- Knowledge Base Management
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management
- User Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.softwareadvice.ie/software/127126/bomgar)
- [View Zoho Desk Profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/127126/393877/bomgar/vs/zoho-desk)

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