---
description: Compare Bitrix24 vs Runo Call Management CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Bitrix24 vs Runo Call Management CRM Comparison
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/153/homebuilder-crm-software/software) > [Bitrix24 \<span\>vs\</span\> Runo Call Management CRM](https://www.softwareadvice.ie/compare/128326/348831/bitrix24/vs/call-management-crm)

# Compare Bitrix24 vs Runo Call Management CRM

Canonical: https://www.softwareadvice.ie/compare/128326/348831/bitrix24/vs/call-management-crm

> Detailed comparison between Bitrix24 and Runo Call Management CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Runo Call Management CRM |
| **Overall rating** | 4.2/5 | 5.0/5 |
| **Total Reviews** | 984 | 2 |
| **Starting Price** | €61.00 | US$8.09 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Bitrix24

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Chat/Messaging
- Contact Database
- Customer Database
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Distribution
- Lead Management
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Management
- Progressive Dialer
- Reminders

### Runo Call Management CRM

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Chat/Messaging
- Contact Database
- Customer Database
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Distribution
- Lead Management
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Management
- Progressive Dialer
- Reminders

## Links

- [View Bitrix24 Profile](https://www.softwareadvice.ie/software/128326/bitrix24)
- [View Runo Call Management CRM Profile](https://www.softwareadvice.ie/software/348831/call-management-crm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/128326/348831/bitrix24/vs/call-management-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs Runo Call Management CRM Comparison","description":"Compare Bitrix24 vs Runo Call Management CRM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/128326/348831/bitrix24/vs/call-management-crm","about":[{"@id":"https://www.softwareadvice.ie/software/128326/bitrix24#software"},{"@id":"https://www.softwareadvice.ie/software/348831/call-management-crm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/128326/348831/bitrix24/vs/call-management-crm#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/128326/348831/bitrix24/vs/call-management-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in one environment. It is suitable for organizations of various sizes and industries, including retail, real estate, professional services, and software development. The platform serves as a central hub for business operations by combining multiple tools into a single system.\n\nIt includes a CRM system for managing sales pipelines, leads, deals, and contacts, with communication options such as forms, chat, social media, telephony, and email. Project management tools offer features such as Kanban boards, Gantt charts, Scrum frameworks, time tracking, and workload management. Collaboration tools include team chat, video conferencing, shared calendars, and document storage. A website builder is also available for creating websites and online stores with e-commerce functionality.\n\nThe platform provides HR management tools such as employee directories, absence tracking, and company structure organization. An AI assistant, CoPilot, supports productivity in areas such as CRM, tasks, and communication. Workflow automation features include business process automation, rules, triggers, and no-code robotic process automation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ca246f82-ce01-4214-bf48-9b0814199585.png","url":"https://www.softwareadvice.ie/software/128326/bitrix24","@id":"https://www.softwareadvice.ie/software/128326/bitrix24#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Runo Call Management CRM","description":"Runo is a SIM-Based Call Management CRM that helps businesses improve their call connect ratio and 2x their calling productivity within just 2 weeks. It is built for teams that rely on phone calls to convert leads, follow up with prospects, qualify enquiries and close deals.\n\nIf you're looking for a smarter cold calling app that goes beyond just dialing, Runo gives you complete control over your calls, leads and team\nIn the world of outbound sales, traditional cloud telephony systems often demand heavy infrastructure, complex setups, and significant investment, creating barriers for SMBs and friction for enterprises. Consumers, too, have grown wary of calls from spammy virtual or toll-free numbers, leading to painfully low call connect ratios of just 15%.\n\nAt Runo, we dared to challenge the status quo. As the world's first SIM-based Call Management CRM App, we’ve created an entirely new category in the sales ecosystem that’s simpler, smarter, and significantly more effective.\n\nRuno eliminates the complexities of cloud telephony by leveraging the power of direct SIM-based calls. With zero infrastructure and no internet dependency, businesses can manage their sales calls and customer interactions effortlessly. All it takes is a SIM card to transform how you sell.\n\nEverything outbound sales teams need in one app\n\nLive Team Status\nTrack who’s available, on a call, or offline, in real time with built-in sales team management. Manage distributed or in-office teams with ease.\n\nReal-Time Dashboards\nTrack total calls, talk time, and agent performance with call tracking and live dashboards. Make decisions backed by data.\n\nAuto Lead Allocation\nAssign incoming leads to the right sales rep automatically, reducing response time and boosting conversion chances.\n\nCRM Customisation\nTailor your mobile CRM to your business. Add custom fields and personalize your pipeline without needing IT support.\n\nLead Management System\nDrag and drop leads across sales stages. Stay on top of deals and visualize your pipeline with ease.\n\nAuto Dialer\nSave time and increase productivity using our CRM with Auto Dialer, built for high volume calling. Focus on conversations, not clicks.\n\nCall Recording\nRecord all sales calls automatically. Monitor quality, revisit details, and train your team with real examples.\n\nFollow-Up Notifications\nSet follow-ups and get automatic reminders. Ensure no lead goes cold due to missed callbacks.\n\nAdvanced Caller ID\nSee the caller’s name, last interaction, and appointment info before answering. Stay prepared for every conversation.\n\nMessage Templates\nSend quick WhatsApp or email replies using pre-set templates. Maintain consistency and speed across your team.\n\nInteraction Timeline\nView all customer interactions in a single, easy-to-navigate timeline. No need to dig through notes or call logs.\n\nRoadmap Preview: Smarter Calls With AI\n\nAI Call Transcript\nGet a complete, searchable text version of every call. No more note-taking.\n\nAI Call Summaries\nRecap each call with clear action items and takeaways.\n\nSentiment Analysis\nSee whether a call was positive or negative. Spot unhappy leads early.\n\nMeeting Notes (MoM) \nAuto-capture key takeaways, urgency, and next steps after every call.\n\nAgent-Customer Talk Ratio\nKnow how much your team listens vs talks. Coach better, close faster.\n\nCall Quality Scoring\nScore each call on clarity, filler words, and tone. Use it for coaching and reviews.\n\nAI Assistant\nAsk questions like “show missed follow-ups” and get instant answers from your call data.\n\nReady to leave behind low connect rates and clunky systems? \n\nDownload Runo today and experience what the future of call management feels like.\n\nGet a 10-Day Free Trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/85fb3b5c-c76b-4957-8557-97c8250798bb.png","url":"https://www.softwareadvice.ie/software/348831/call-management-crm","@id":"https://www.softwareadvice.ie/software/348831/call-management-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"8.09","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/128326/348831/bitrix24/vs/call-management-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/153/homebuilder-crm-software/software","@type":"ListItem"},{"name":"Bitrix24 vs Runo Call Management CRM","position":3,"item":"https://www.softwareadvice.ie/compare/128326/348831/bitrix24/vs/call-management-crm","@type":"ListItem"}]}]}
</script>
