---
description: Compare ChangeGear vs ManageEngine ServiceDesk Plus MSP regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ChangeGear vs ManageEngine ServiceDesk Plus MSP Comparison
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/4318/issue-tracking/software) > [ChangeGear \<span\>vs\</span\> ManageEngine ServiceDesk Plus MSP](https://www.softwareadvice.ie/compare/128878/435288/changegear/vs/manageengine-servicedesk-plus-msp)

# Compare ChangeGear vs ManageEngine ServiceDesk Plus MSP

Canonical: https://www.softwareadvice.ie/compare/128878/435288/changegear/vs/manageengine-servicedesk-plus-msp

> Detailed comparison between ChangeGear and ManageEngine ServiceDesk Plus MSP. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ChangeGear | ManageEngine ServiceDesk Plus MSP |
| **Overall rating** | 4.0/5 | 4.0/5 |
| **Total Reviews** | 51 | 5 |
| **Starting Price** | - | US$1,445.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### ChangeGear

- Approval Workflow
- Asset Tracking
- Availability Management
- CMDB
- Change Management
- Change Planning
- Contract/License Management
- Customisable Branding
- Dashboard
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Management
- License Management
- Problem Management
- Project Management
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Ticket Management

### ManageEngine ServiceDesk Plus MSP

- Approval Workflow
- Asset Tracking
- Availability Management
- CMDB
- Change Management
- Change Planning
- Contract/License Management
- Customisable Branding
- Dashboard
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Management
- License Management
- Problem Management
- Project Management
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Ticket Management

## Links

- [View ChangeGear Profile](https://www.softwareadvice.ie/software/128878/changegear)
- [View ManageEngine ServiceDesk Plus MSP Profile](https://www.softwareadvice.ie/software/435288/manageengine-servicedesk-plus-msp)
- [View Original Comparison](https://www.softwareadvice.ie/compare/128878/435288/changegear/vs/manageengine-servicedesk-plus-msp)

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