---
description: Compare KMS Lighthouse vs Salesforce Service Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: KMS Lighthouse vs Salesforce Service Cloud Comparison
---

Breadcrumb: [Home](/) > [Gaming and Casino CRM Software](/directory/340/gaming-casino-crm/software) > [KMS Lighthouse \<span\>vs\</span\> Salesforce Service Cloud](https://www.softwareadvice.ie/compare/13040/363691/kms-lighthouse/vs/service-cloud)

# Compare KMS Lighthouse vs Salesforce Service Cloud

Canonical: https://www.softwareadvice.ie/compare/13040/363691/kms-lighthouse/vs/service-cloud

> Detailed comparison between KMS Lighthouse and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | KMS Lighthouse | Salesforce Service Cloud |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 20 | 820 |
| **Starting Price** | US$25.00 | US$25.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### KMS Lighthouse

- API
- Access Controls/Permissions
- Catalog Management
- Collaboration Tools
- Content Library
- Content Management
- Dashboard
- Discussions/Forums
- Document Management
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Self Service Portal
- Templates
- Third-Party Integrations

### Salesforce Service Cloud

- API
- Access Controls/Permissions
- Call Tracking
- Catalog Management
- Collaboration Tools
- Computer Telephony Integration
- Content Library
- Content Management
- Customer Complaint Tracking
- Dashboard
- Discussions/Forums
- Document Management
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Self Service Portal
- Service History
- Templates
- Third-Party Integrations

## Links

- [View KMS Lighthouse Profile](https://www.softwareadvice.ie/software/13040/kms-lighthouse)
- [View Salesforce Service Cloud Profile](https://www.softwareadvice.ie/software/363691/service-cloud)
- [View Original Comparison](https://www.softwareadvice.ie/compare/13040/363691/kms-lighthouse/vs/service-cloud)

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