---
description: Compare Hotjar vs Smartlook regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hotjar vs Smartlook Comparison
---

Breadcrumb: [Home](/) > [Marketing Analytics Software](/directory/1702/analytics-tools/software) > [Hotjar \<span\>vs\</span\> Smartlook](https://www.softwareadvice.ie/compare/136486/172537/hotjar/vs/smartlook)

# Compare Hotjar vs Smartlook

Canonical: https://www.softwareadvice.ie/compare/136486/172537/hotjar/vs/smartlook

> Detailed comparison between Hotjar and Smartlook. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Smartlook |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 539 | 136 |
| **Starting Price** | US$39.00 | US$55.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Hotjar

- API
- Activity Tracking
- Collaboration Tools
- Conversion Rate Optimisation
- Customer Activity Tracking
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Heatmaps
- Interactive Reports
- Multi-Channel Data Collection
- Multiple Site Management
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Visitor Tracking
- Visual Analytics

### Smartlook

- API
- Activity Tracking
- Collaboration Tools
- Conversion Rate Optimisation
- Customer Activity Tracking
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Heatmaps
- Interactive Reports
- Multi-Channel Data Collection
- Multiple Site Management
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Visitor Tracking
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.softwareadvice.ie/software/136486/hotjar)
- [View Smartlook Profile](https://www.softwareadvice.ie/software/172537/smartlook)
- [View Original Comparison](https://www.softwareadvice.ie/compare/136486/172537/hotjar/vs/smartlook)

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