---
description: Compare Hotjar vs CUX regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hotjar vs CUX Comparison
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/4619/customer-retention/software) > [Hotjar \<span\>vs\</span\> CUX](https://www.softwareadvice.ie/compare/136486/306284/hotjar/vs/cux)

# Compare Hotjar vs CUX

Canonical: https://www.softwareadvice.ie/compare/136486/306284/hotjar/vs/cux

> Detailed comparison between Hotjar and CUX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | CUX |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 540 | 11 |
| **Starting Price** | US$39.00 | €79.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Videos |

## Key features

### Hotjar

- Alerts/Notifications
- Conversion Rate Optimisation
- Customer Journey Mapping
- Customer Segmentation
- Customisable Templates
- Dashboard
- Data Visualisation
- Engagement Tracking
- KPI Monitoring
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Trend Analysis
- Video Support
- Visitor Tracking
- Visual Analytics

### CUX

- Alerts/Notifications
- Customer Journey Mapping
- Customer Segmentation
- Dashboard
- Data Visualisation
- Engagement Tracking
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Trend Analysis
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.softwareadvice.ie/software/136486/hotjar)
- [View CUX Profile](https://www.softwareadvice.ie/software/306284/cux)
- [View Original Comparison](https://www.softwareadvice.ie/compare/136486/306284/hotjar/vs/cux)

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