---
description: Compare Medallia Experience Cloud vs SMG regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Medallia Experience Cloud vs SMG Comparison
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Medallia Experience Cloud \<span\>vs\</span\> SMG](https://www.softwareadvice.ie/compare/140518/320063/medallia/vs/smg)

# Compare Medallia Experience Cloud vs SMG

Canonical: https://www.softwareadvice.ie/compare/140518/320063/medallia/vs/smg

> Detailed comparison between Medallia Experience Cloud and SMG. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Medallia Experience Cloud | SMG |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 33 | 0 |
| **Starting Price** | US$5.00 | - |
| **Free Trial** | - | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Medallia Experience Cloud

- API
- CRM
- Collaboration Tools
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Segmentation
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### SMG

- API
- CRM
- Collaboration Tools
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Segmentation
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View Medallia Experience Cloud Profile](https://www.softwareadvice.ie/software/140518/medallia)
- [View SMG Profile](https://www.softwareadvice.ie/software/320063/smg)
- [View Original Comparison](https://www.softwareadvice.ie/compare/140518/320063/medallia/vs/smg)

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