---
description: Compare Viber vs WhatsApp regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Viber vs WhatsApp Comparison
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Viber \<span\>vs\</span\> WhatsApp](https://www.softwareadvice.ie/compare/146449/285733/viber/vs/whatsapp)

# Compare Viber vs WhatsApp

Canonical: https://www.softwareadvice.ie/compare/146449/285733/viber/vs/whatsapp

> Detailed comparison between Viber and WhatsApp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | WhatsApp |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4058 | 16296 |
| **Starting Price** | - | - |
| **Free Trial** | - | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Not Offered | Not Offered |

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Interaction Tracking
- Interactive Content
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalisation
- Reporting/Analytics
- Video Support

### WhatsApp

- API
- Batch Communications
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Interaction Tracking
- Multi-Channel Communication
- On-Demand Communications
- Personalisation
- Project Management
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Video Conferencing
- Video Support

## Links

- [View Viber Profile](https://www.softwareadvice.ie/software/146449/viber)
- [View WhatsApp Profile](https://www.softwareadvice.ie/software/285733/whatsapp)
- [View Original Comparison](https://www.softwareadvice.ie/compare/146449/285733/viber/vs/whatsapp)

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