---
description: Compare Smith.ai vs Pipedrive regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Smith.ai vs Pipedrive Comparison
---

Breadcrumb: [Home](/) > [Lead Capture Software](/directory/3533/lead-capture/software) > [Smith.ai \<span\>vs\</span\> Pipedrive](https://www.softwareadvice.ie/compare/146788/321306/smith-ai/vs/pipedrive)

# Compare Smith.ai vs Pipedrive

Canonical: https://www.softwareadvice.ie/compare/146788/321306/smith-ai/vs/pipedrive

> Detailed comparison between Smith.ai and Pipedrive. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smith.ai | Pipedrive |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 29 | 3042 |
| **Starting Price** | US$95.00 | €19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Smith.ai

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Code-free Development
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

### Pipedrive

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Code-free Development
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Links

- [View Smith.ai Profile](https://www.softwareadvice.ie/software/146788/smith-ai)
- [View Pipedrive Profile](https://www.softwareadvice.ie/software/321306/pipedrive)
- [View Original Comparison](https://www.softwareadvice.ie/compare/146788/321306/smith-ai/vs/pipedrive)

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