---
description: Compare ServiceWorks vs Latchel regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceWorks vs Latchel Comparison
---

Breadcrumb: [Home](/) > [Pool Service Software](/directory/571/pool-service/software) > [ServiceWorks \<span\>vs\</span\> Latchel](https://www.softwareadvice.ie/compare/148975/373011/serviceworks/vs/latchel)

# Compare ServiceWorks vs Latchel

Canonical: https://www.softwareadvice.ie/compare/148975/373011/serviceworks/vs/latchel

> Detailed comparison between ServiceWorks and Latchel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceWorks | Latchel |
| **Overall rating** | 3.6/5 | - |
| **Total Reviews** | 115 | 0 |
| **Starting Price** | US$948.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceWorks

- API
- Accounting
- Activity Tracking
- Asset Tracking
- Billing & Invoicing
- Customisable Branding
- Dispatch Management
- Job Management
- Job Tracking
- Maintenance Scheduling
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Vendor Management
- Workflow Management

### Latchel

- API
- Accounting
- Activity Tracking
- Asset Tracking
- Billing & Invoicing
- Customisable Branding
- Dispatch Management
- Job Management
- Job Tracking
- Maintenance Scheduling
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Vendor Management
- Workflow Management

## Links

- [View ServiceWorks Profile](https://www.softwareadvice.ie/software/148975/serviceworks)
- [View Latchel Profile](https://www.softwareadvice.ie/software/373011/latchel)
- [View Original Comparison](https://www.softwareadvice.ie/compare/148975/373011/serviceworks/vs/latchel)

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