---
description: Compare Slack vs Customer Thermometer regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Slack vs Customer Thermometer Comparison
---

Breadcrumb: [Home](/) > [Content Collaboration Tools](/directory/4442/content-collaboration/software) > [Slack \<span\>vs\</span\> Customer Thermometer](https://www.softwareadvice.ie/compare/154669/320932/slack/vs/customer-thermometer)

# Compare Slack vs Customer Thermometer

Canonical: https://www.softwareadvice.ie/compare/154669/320932/slack/vs/customer-thermometer

> Detailed comparison between Slack and Customer Thermometer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Slack | Customer Thermometer |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 24046 | 18 |
| **Starting Price** | US$8.75 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Slack

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Collaboration Tools
- Commenting/Notes
- Customisable Templates
- Encryption
- Feedback Management
- Monitoring
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Widgets
- Workflow Management

### Customer Thermometer

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Collaboration Tools
- Commenting/Notes
- Customisable Templates
- Feedback Management
- Monitoring
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Widgets
- Workflow Management

## Links

- [View Slack Profile](https://www.softwareadvice.ie/software/154669/slack)
- [View Customer Thermometer Profile](https://www.softwareadvice.ie/software/320932/customer-thermometer)
- [View Original Comparison](https://www.softwareadvice.ie/compare/154669/320932/slack/vs/customer-thermometer)

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