---
description: Compare SmartSolve vs Cority regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartSolve vs Cority Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [SmartSolve \<span\>vs\</span\> Cority](https://www.softwareadvice.ie/compare/154717/440912/smartsolve/vs/medgate)

# Compare SmartSolve vs Cority

Canonical: https://www.softwareadvice.ie/compare/154717/440912/smartsolve/vs/medgate

> Detailed comparison between SmartSolve and Cority. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSolve | Cority |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 11 | 107 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SmartSolve

- API
- Activity Tracking
- Archiving & Retention
- Audit Planning
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Templates
- Dashboard
- Defect Tracking
- Document Capture
- Document Templates
- Email Management
- Monitoring
- Nonconformance Tracking
- Policy Management
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Status Tracking

### Cority

- API
- Activity Tracking
- Archiving & Retention
- Audit Planning
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Templates
- Dashboard
- Defect Tracking
- Document Capture
- Document Templates
- Email Management
- Monitoring
- Nonconformance Tracking
- Policy Management
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Status Tracking

## Links

- [View SmartSolve Profile](https://www.softwareadvice.ie/software/154717/smartsolve)
- [View Cority Profile](https://www.softwareadvice.ie/software/440912/medgate)
- [View Original Comparison](https://www.softwareadvice.ie/compare/154717/440912/smartsolve/vs/medgate)

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