---
description: Compare Tidio vs 360dialog regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Tidio vs 360dialog Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Tidio \<span\>vs\</span\> 360dialog](https://www.softwareadvice.ie/compare/157633/239528/tidio-chat/vs/360dialog)

# Compare Tidio vs 360dialog

Canonical: https://www.softwareadvice.ie/compare/157633/239528/tidio-chat/vs/360dialog

> Detailed comparison between Tidio and 360dialog. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Tidio | 360dialog |
| **Overall rating** | 4.7/5 | 3.5/5 |
| **Total Reviews** | 590 | 13 |
| **Starting Price** | US$0.00 | €49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Tidio

- API
- Audience Targeting
- Autoresponders
- CRM
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Customer Segmentation
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Natural Language Processing
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

### 360dialog

- API
- Audience Targeting
- Autoresponders
- CRM
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Customer Segmentation
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

## Links

- [View Tidio Profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
- [View 360dialog Profile](https://www.softwareadvice.ie/software/239528/360dialog)
- [View Original Comparison](https://www.softwareadvice.ie/compare/157633/239528/tidio-chat/vs/360dialog)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Tidio vs 360dialog Comparison","description":"Compare Tidio vs 360dialog regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/157633/239528/tidio-chat/vs/360dialog","about":[{"@id":"https://www.softwareadvice.ie/software/157633/tidio-chat#software"},{"@id":"https://www.softwareadvice.ie/software/239528/360dialog#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/157633/239528/tidio-chat/vs/360dialog#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/157633/239528/tidio-chat/vs/360dialog#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Tidio","description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e54e867d-c962-4428-9588-d99b0b072e4b.jpeg","url":"https://www.softwareadvice.ie/software/157633/tidio-chat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/157633/tidio-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":590},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"360dialog","description":"360dialog is a messaging iPaaS solution provider and also an official WhatsApp Business Solution Provider. This solution helps businesses facilitate WhatsApp and other messaging channels in customer interaction and commerce.\n\n360dialog provides a WhatsApp Newsletter solution for Enterprises with marketing automation and a WhatsApp analytics platform. Moreover, the Official BSP offers a partnership program that enables Independent software vendors (ISVs) and software developers to add the WhatsApp Business API to their business offerings.\n\n360dialog has built a powerful integration platform reducing the time to create an integration significantly.\n\nAlso, 360dialog is providing integrations into Hubspot, Google People API, and Zapier plus a robust Marketing Automation for WhatsApp. The sign-up process to access the WhatsApp Business API is very simple and takes only 5 minutes. The API is compatible with many solutions in the market that our partners or independent software vendors provide. This enables users to integrate their WhatsApp Business API with a team inbox, chatbots, and CRM and automation integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3a55dcc6-c258-4163-9f41-ae466be29783.png","url":"https://www.softwareadvice.ie/software/239528/360dialog","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/239528/360dialog#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":13},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/4569/live-chat/software","@type":"ListItem"},{"name":"Tidio vs 360dialog","position":3,"item":"https://www.softwareadvice.ie/compare/157633/239528/tidio-chat/vs/360dialog","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/157633/239528/tidio-chat/vs/360dialog#breadcrumblist"}]}
</script>
