Tidio vs Freshchat Comparison

Tidio

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets... Learn more

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Freshchat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial... Learn more

Target size

Images

Tidio

Overall rating

4.7
(462 reviews)

Features rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.6
Customer Support
4.6
View all reviews
Freshchat

Overall rating

4.1
(112 reviews)

Features rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.1
Customer Support
3.9
View all reviews
Tidio
Not provided by vendor
  • Free Version
  • Free Trial
Freshchat
Not provided by vendor
  • Free Version
  • Free Trial
Tidio
  • Cloud-based
  • On-premise
Freshchat
  • Cloud-based
  • On-premise
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat