---
description: Compare SurveyMonkey vs Real Time Feedback regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveyMonkey vs Real Time Feedback Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [SurveyMonkey \<span\>vs\</span\> Real Time Feedback](https://www.softwareadvice.ie/compare/157864/347055/surveymonkey/vs/real-time-feedback)

# Compare SurveyMonkey vs Real Time Feedback

Canonical: https://www.softwareadvice.ie/compare/157864/347055/surveymonkey/vs/real-time-feedback

> Detailed comparison between SurveyMonkey and Real Time Feedback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Real Time Feedback |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 10455 | 25 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | No | No |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### SurveyMonkey

- API
- CRM
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- NPS Survey Structure
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Real Time Feedback

- API
- CRM
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- NPS Survey Structure
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View SurveyMonkey Profile](https://www.softwareadvice.ie/software/157864/surveymonkey)
- [View Real Time Feedback Profile](https://www.softwareadvice.ie/software/347055/real-time-feedback)
- [View Original Comparison](https://www.softwareadvice.ie/compare/157864/347055/surveymonkey/vs/real-time-feedback)

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