---
description: Compare FixMe.IT vs Zoho Assist regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: FixMe.IT vs Zoho Assist Comparison
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [FixMe.IT \<span\>vs\</span\> Zoho Assist](https://www.softwareadvice.ie/compare/158227/392373/fixme-it/vs/zoho-assist)

# Compare FixMe.IT vs Zoho Assist

Canonical: https://www.softwareadvice.ie/compare/158227/392373/fixme-it/vs/zoho-assist

> Detailed comparison between FixMe.IT and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | FixMe.IT | Zoho Assist |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 389 | 1406 |
| **Starting Price** | US$39.00 | ₹480.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### FixMe.IT

- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Problem Management
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Recording Software
- Screen Sharing
- Session Recording
- Summary Reports
- Unattended Access

### Zoho Assist

- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Problem Management
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Recording Software
- Screen Sharing
- Session Recording
- Summary Reports
- Unattended Access

## Links

- [View FixMe.IT Profile](https://www.softwareadvice.ie/software/158227/fixme-it)
- [View Zoho Assist Profile](https://www.softwareadvice.ie/software/392373/zoho-assist)
- [View Original Comparison](https://www.softwareadvice.ie/compare/158227/392373/fixme-it/vs/zoho-assist)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"FixMe.IT vs Zoho Assist Comparison","description":"Compare FixMe.IT vs Zoho Assist regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/158227/392373/fixme-it/vs/zoho-assist","about":[{"@id":"https://www.softwareadvice.ie/software/158227/fixme-it#software"},{"@id":"https://www.softwareadvice.ie/software/392373/zoho-assist#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/158227/392373/fixme-it/vs/zoho-assist#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/158227/392373/fixme-it/vs/zoho-assist#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"FixMe.IT","description":"FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries. Its features include multi-session handling, two-way desktop sharing, unattended access, multi-window control, video-session recording, whiteboard tools and more.\n\nFixMe.IT assists in sharing clipboard data such as text, images and other files from one computer to another. Users can also drag and drop files from remote desktop computers or between client machines. Users can view and control multiple monitors connected to a remote computer. If a computer malfunctions, users can restart it remotely without terminating the current session. The solution also assists in recording active sessions for evaluation and training purposes. FixMe.IT is compliant with HIPAA and PCI regulations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e9858169-1133-4952-ac05-b25a00d371ac.png","url":"https://www.softwareadvice.ie/software/158227/fixme-it","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/158227/fixme-it#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":389,"ratingValue":4.8},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"name":"Zoho Assist","description":"Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. \n\nKey features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.\n\nWith multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.\n\nZoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. \n\nZoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4e4177b3-5309-4751-998a-7034e53a947b.png","url":"https://www.softwareadvice.ie/software/392373/zoho-assist","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/392373/zoho-assist#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1406,"ratingValue":4.7},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/4537/remote-support/software","@type":"ListItem"},{"name":"FixMe.IT vs Zoho Assist","position":3,"item":"https://www.softwareadvice.ie/compare/158227/392373/fixme-it/vs/zoho-assist","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/158227/392373/fixme-it/vs/zoho-assist#breadcrumblist"}]}
</script>
