---
description: Compare SysAid vs Symantec Ghost Solution Suite regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SysAid vs Symantec Ghost Solution Suite Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software for Schools](/directory/3857/schools/software) > [SysAid \<span\>vs\</span\> Symantec Ghost Solution Suite](https://www.softwareadvice.ie/compare/158389/301339/sysaid-it-crm/vs/symantec-ghost-solution-suite)

# Compare SysAid vs Symantec Ghost Solution Suite

Canonical: https://www.softwareadvice.ie/compare/158389/301339/sysaid-it-crm/vs/symantec-ghost-solution-suite

> Detailed comparison between SysAid and Symantec Ghost Solution Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SysAid | Symantec Ghost Solution Suite |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 511 | 36 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### SysAid

- API
- Analytics
- Asset Tracking
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Dashboard
- Help Desk Management
- IT Asset Management
- Issue Scheduling
- License Management
- Live Chat
- Localisation Automation
- Monitoring
- Project Management
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Symantec Ghost Solution Suite

- IT Asset Management

## Links

- [View SysAid Profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
- [View Symantec Ghost Solution Suite Profile](https://www.softwareadvice.ie/software/301339/symantec-ghost-solution-suite)
- [View Original Comparison](https://www.softwareadvice.ie/compare/158389/301339/sysaid-it-crm/vs/symantec-ghost-solution-suite)

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