---
description: Compare Lime Connect vs Zipteams regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Lime Connect vs Zipteams Comparison
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Lime Connect \<span\>vs\</span\> Zipteams](https://www.softwareadvice.ie/compare/158509/364454/userlike/vs/zipteams1)

# Compare Lime Connect vs Zipteams

Canonical: https://www.softwareadvice.ie/compare/158509/364454/userlike/vs/zipteams1

> Detailed comparison between Lime Connect and Zipteams. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Lime Connect | Zipteams |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 647 | 73 |
| **Starting Price** | US$100.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Lime Connect

- AI/Machine Learning
- CRM
- Chatbot
- Configurable Workflow
- Customisable Templates
- Dashboard
- Lead Capture
- Natural Language Processing
- Performance Metrics
- Real-Time Reporting
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management
- Transfers/Routing

### Zipteams

- AI/Machine Learning
- CRM
- Chatbot
- Configurable Workflow
- Dashboard
- Host Controls
- Lead Capture
- Lead Management
- Natural Language Processing
- Performance Metrics
- Presentation Streaming
- Real-Time Reporting
- Recording
- Reporting/Analytics
- Sales Activity Management
- Scheduling
- Screen Sharing

## Links

- [View Lime Connect Profile](https://www.softwareadvice.ie/software/158509/userlike)
- [View Zipteams Profile](https://www.softwareadvice.ie/software/364454/zipteams1)
- [View Original Comparison](https://www.softwareadvice.ie/compare/158509/364454/userlike/vs/zipteams1)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Lime Connect vs Zipteams Comparison","description":"Compare Lime Connect vs Zipteams regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/158509/364454/userlike/vs/zipteams1","about":[{"@id":"https://www.softwareadvice.ie/software/158509/userlike#software"},{"@id":"https://www.softwareadvice.ie/software/364454/zipteams1#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/158509/364454/userlike/vs/zipteams1#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/158509/364454/userlike/vs/zipteams1#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Lime Connect","description":"Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, Instagram, E-mail, SMS and more. From here, all messages can be processed with professional service features such as message templates, live translations, file sharing and intelligent routing. \n \nLime Connect has a powerful website messenger that companies can integrate into their website in just a few steps. \nThe live chat tool lets your customers choose to either have a real-time conversation or continue it at a later time - just like their favorite messaging apps. \nFor complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship in the process.\n \nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n \nFor Lime Connect, data protection comes first. That’s why the software is developed and hosted in Germany. Combined special data protection features, such as automatic data deletion and a direct data protection link in the website messenger, make Lime Connect a GDPR-compliant customer communication solution.  \n \nSince Lime Connect can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size. Small and medium-sized companies as well as large corporations such as Bayer and Hermes already rely on Lime Connect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cfdf962e-f473-422f-8c01-941769ed8680.png","url":"https://www.softwareadvice.ie/software/158509/userlike","@id":"https://www.softwareadvice.ie/software/158509/userlike#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":647},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"name":"Zipteams","description":"Using our conversational intelligence analytics combined with smart meeting rooms, Zipteams helps sales teams make smarter decisions and complete transactions quickly. Real-time support nudges and allows managers to effortlessly teach and onboard new reps with relative ease.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4f253d76-8531-47ee-8dd0-d5feac99e73d.png","url":"https://www.softwareadvice.ie/software/364454/zipteams1","@id":"https://www.softwareadvice.ie/software/364454/zipteams1#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":73},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.ie/compare/158509/364454/userlike/vs/zipteams1#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/4658/customer-support/software","@type":"ListItem"},{"name":"Lime Connect vs Zipteams","position":3,"item":"https://www.softwareadvice.ie/compare/158509/364454/userlike/vs/zipteams1","@type":"ListItem"}]}]}
</script>