---
description: Compare TenFold vs Ricochet360 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TenFold vs Ricochet360 Comparison
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [TenFold \<span\>vs\</span\> Ricochet360](https://www.softwareadvice.ie/compare/158638/183895/tenfold-sales-dialer/vs/ricochet360)

# Compare TenFold vs Ricochet360

Canonical: https://www.softwareadvice.ie/compare/158638/183895/tenfold-sales-dialer/vs/ricochet360

> Detailed comparison between TenFold and Ricochet360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TenFold | Ricochet360 |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 143 | 82 |
| **Starting Price** | - | US$24.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TenFold

- API
- CRM
- Call Logging
- Channel Management
- Computer Telephony Integration
- Customer Database
- Dashboard
- Email Management
- Gamification
- Inbound Call Centre
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Social Media Integration
- Workflow Management

### Ricochet360

- API
- CRM
- Call Logging
- Channel Management
- Computer Telephony Integration
- Customer Database
- Dashboard
- Email Management
- Gamification
- Inbound Call Centre
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Social Media Integration
- Workflow Management

## Links

- [View TenFold Profile](https://www.softwareadvice.ie/software/158638/tenfold-sales-dialer)
- [View Ricochet360 Profile](https://www.softwareadvice.ie/software/183895/ricochet360)
- [View Original Comparison](https://www.softwareadvice.ie/compare/158638/183895/tenfold-sales-dialer/vs/ricochet360)

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