Crisp vs Freshchat Comparison

Crisp

Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with website visitors using personalized... Learn more

Target size

Images

Freshchat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial... Learn more

Target size

Images

Crisp

Overall rating

4.5
(110 reviews)

Features rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.4
View all reviews
Freshchat

Overall rating

4.1
(112 reviews)

Features rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.1
Customer Support
3.9
View all reviews
Crisp
  • Free Version
  • Free Trial
Freshchat
Not provided by vendor
  • Free Version
  • Free Trial
Crisp
  • Cloud-based
  • On-premise
Freshchat
  • Cloud-based
  • On-premise
Crisp
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat