---
description: Compare XCALLY vs InfiniTalk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: XCALLY vs InfiniTalk Comparison
---

Breadcrumb: [Home](/) > [IVR Software](/directory/1572/ivr-system/software) > [XCALLY \<span\>vs\</span\> InfiniTalk](https://www.softwareadvice.ie/compare/163156/358385/xcally/vs/infinitalk)

# Compare XCALLY vs InfiniTalk

Canonical: https://www.softwareadvice.ie/compare/163156/358385/xcally/vs/infinitalk

> Detailed comparison between XCALLY and InfiniTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | XCALLY | InfiniTalk |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 130 | 10 |
| **Starting Price** | €29.00 | JP¥35,800 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- IVR
- Inbound Call Centre
- Monitoring
- Outbound Call Centre
- Queue Management
- Reporting/Analytics
- Voice Mail

### InfiniTalk

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- IVR
- Inbound Call Centre
- Monitoring
- Outbound Call Centre
- Queue Management
- Reporting/Analytics
- Voice Mail

## Links

- [View XCALLY Profile](https://www.softwareadvice.ie/software/163156/xcally)
- [View InfiniTalk Profile](https://www.softwareadvice.ie/software/358385/infinitalk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/163156/358385/xcally/vs/infinitalk)

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