---
description: Compare Dialer360 vs Amazon Connect regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dialer360 vs Amazon Connect Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Dialer360 \<span\>vs\</span\> Amazon Connect](https://www.softwareadvice.ie/compare/167155/352892/dialer360/vs/amazon-connect)

# Compare Dialer360 vs Amazon Connect

Canonical: https://www.softwareadvice.ie/compare/167155/352892/dialer360/vs/amazon-connect

> Detailed comparison between Dialer360 and Amazon Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialer360 | Amazon Connect |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 27 | 96 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Dialer360

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Scripting
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- IVR
- Outbound Call Centre
- Predictive Dialer
- Real-Time Reporting
- Voice Mail

### Amazon Connect

- API
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Tracking
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Contact Management
- IVR
- Monitoring
- Natural Language Processing
- Outbound Call Centre
- Predictive Dialer
- Real-Time Reporting
- Voice Mail

## Links

- [View Dialer360 Profile](https://www.softwareadvice.ie/software/167155/dialer360)
- [View Amazon Connect Profile](https://www.softwareadvice.ie/software/352892/amazon-connect)
- [View Original Comparison](https://www.softwareadvice.ie/compare/167155/352892/dialer360/vs/amazon-connect)

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