---
description: Compare Kaseware vs Salesforce Service Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kaseware vs Salesforce Service Cloud Comparison
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Kaseware \<span\>vs\</span\> Salesforce Service Cloud](https://www.softwareadvice.ie/compare/168961/363691/kaseware/vs/service-cloud)

# Compare Kaseware vs Salesforce Service Cloud

Canonical: https://www.softwareadvice.ie/compare/168961/363691/kaseware/vs/service-cloud

> Detailed comparison between Kaseware and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kaseware | Salesforce Service Cloud |
| **Overall rating** | 3.0/5 | 4.5/5 |
| **Total Reviews** | 3 | 824 |
| **Starting Price** | - | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Kaseware

- API
- Case Management
- Compliance Management
- Configurable Workflow
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Dispatch Management
- Document Management
- Email Alerts
- Forms Management
- Incident Management
- Incident Reporting
- Investigation Management
- Mobile Access
- Reminders
- Reporting & Statistics
- Scheduling
- Single Sign On
- Task Management

### Salesforce Service Cloud

- API
- Case Management
- Compliance Management
- Configurable Workflow
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Dispatch Management
- Document Management
- Email Alerts
- Forms Management
- Incident Management
- Incident Reporting
- Investigation Management
- Mobile Access
- Reminders
- Reporting & Statistics
- Scheduling
- Single Sign On
- Task Management

## Links

- [View Kaseware Profile](https://www.softwareadvice.ie/software/168961/kaseware)
- [View Salesforce Service Cloud Profile](https://www.softwareadvice.ie/software/363691/service-cloud)
- [View Original Comparison](https://www.softwareadvice.ie/compare/168961/363691/kaseware/vs/service-cloud)

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