---
description: Compare RingEX vs PolyAI regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: RingEX vs PolyAI Comparison
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [RingEX \<span\>vs\</span\> PolyAI](https://www.softwareadvice.ie/compare/173497/482855/officeuk/vs/PolyAI)

# Compare RingEX vs PolyAI

Canonical: https://www.softwareadvice.ie/compare/173497/482855/officeuk/vs/PolyAI

> Detailed comparison between RingEX and PolyAI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | RingEX | PolyAI |
| **Overall rating** | 4.2/5 | 5.0/5 |
| **Total Reviews** | 1201 | 3 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### RingEX

- Auto-Dialer
- Automatic Call Distribution
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- IVR
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Recording
- Reporting/Analytics
- Scheduling
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

### PolyAI

- AI/Machine Learning
- Call Routing
- Computer Telephony Integration
- Dashboard
- IVR
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Reporting/Analytics

## Links

- [View RingEX Profile](https://www.softwareadvice.ie/software/173497/officeuk)
- [View PolyAI Profile](https://www.softwareadvice.ie/software/482855/PolyAI)
- [View Original Comparison](https://www.softwareadvice.ie/compare/173497/482855/officeuk/vs/PolyAI)

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