---
description: Compare MaestroQA vs Calabrio ONE regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MaestroQA vs Calabrio ONE Comparison
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/4646/speech-analytics/software) > [MaestroQA \<span\>vs\</span\> Calabrio ONE](https://www.softwareadvice.ie/compare/178192/231268/maestroqa/vs/calabrio-one-suite)

# Compare MaestroQA vs Calabrio ONE

Canonical: https://www.softwareadvice.ie/compare/178192/231268/maestroqa/vs/calabrio-one-suite

> Detailed comparison between MaestroQA and Calabrio ONE. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | MaestroQA | Calabrio ONE |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 3 | 263 |
| **Starting Price** | US$15.00 | US$295.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### MaestroQA

- Activity Dashboard
- CRM
- Customer Experience Management
- Employee Coaching Tools
- Interaction Tracking
- Knowledge Base Management
- Leaderboards
- Multiple Scoring Models
- Performance Metrics
- Quality Management
- Reporting & Statistics
- Reporting/Analytics
- Screen Recording Software
- Surveys & Feedback
- Third-Party Integrations
- Workflow Automation

### Calabrio ONE

- Activity Dashboard
- CRM
- Call Tracking
- Computer Telephony Integration
- Customer Experience Management
- Employee Coaching Tools
- Interaction Tracking
- Knowledge Base Management
- Leaderboards
- Multiple Scoring Models
- Natural Language Processing
- Performance Metrics
- Productivity Analysis
- Quality Management
- Reporting & Statistics
- Reporting/Analytics
- Screen Recording Software
- Surveys & Feedback
- Third-Party Integrations
- Workflow Automation

## Links

- [View MaestroQA Profile](https://www.softwareadvice.ie/software/178192/maestroqa)
- [View Calabrio ONE Profile](https://www.softwareadvice.ie/software/231268/calabrio-one-suite)
- [View Original Comparison](https://www.softwareadvice.ie/compare/178192/231268/maestroqa/vs/calabrio-one-suite)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"MaestroQA vs Calabrio ONE Comparison","description":"Compare MaestroQA vs Calabrio ONE regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/178192/231268/maestroqa/vs/calabrio-one-suite","about":[{"@id":"https://www.softwareadvice.ie/software/178192/maestroqa#software"},{"@id":"https://www.softwareadvice.ie/software/231268/calabrio-one-suite#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/178192/231268/maestroqa/vs/calabrio-one-suite#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/178192/231268/maestroqa/vs/calabrio-one-suite#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"MaestroQA","description":"MaestroQA is a cloud-based conversation analytics and quality assurance platform built for mid-market and enterprise customer support teams across industries such as e-commerce, financial services, and technology. The software helps support managers evaluate agent performance, identify coaching opportunities, and maintain consistent service standards.\n\nCore features include customizable scorecards for grading support interactions, automated conversation sampling to reduce manual review effort, and reporting dashboards that surface trends in agent and team performance. Managers can use root cause analysis tools to connect quality scores to broader business outcomes, helping teams understand how support quality affects customer satisfaction.\n\nMaestroQA integrates with popular helpdesk and customer communication platforms, allowing teams to pull interaction data directly into their quality workflows without switching tools. The platform is deployed via the cloud, so no on-premises installation is required.\n\nSupport is available through email, live chat, and a knowledge base with documentation and guides to help teams configure workflows and get the most out of the platform.","image":"https://images.g2crowd.com/display-layer-screenshots/53645/03f5b94ec9cf880563280c88f607b0888a87c74835621a6d24ca244fc92373d0.avif","url":"https://www.softwareadvice.ie/software/178192/maestroqa","@id":"https://www.softwareadvice.ie/software/178192/maestroqa#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3,"ratingValue":5.0},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Calabrio ONE","description":"Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes.\n\nThe Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.\n\nPowered by a shared CX Data Hub and Verint Da Vinci™ AI, the platform learns from every interaction to drive automation across self-service, agent support, analytics, quality, and workforce engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/46446ede-7e49-4248-a20c-38235fe8355d.png","url":"https://www.softwareadvice.ie/software/231268/calabrio-one-suite","@id":"https://www.softwareadvice.ie/software/231268/calabrio-one-suite#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":263,"ratingValue":4.5},"offers":{"price":"295","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"@id":"https://www.softwareadvice.ie/compare/178192/231268/maestroqa/vs/calabrio-one-suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Analytics Software","position":2,"item":"/directory/4646/speech-analytics/software","@type":"ListItem"},{"name":"MaestroQA vs Calabrio ONE","position":3,"item":"https://www.softwareadvice.ie/compare/178192/231268/maestroqa/vs/calabrio-one-suite","@type":"ListItem"}]}]}
</script>
