---
description: Compare Swell vs LocalImpact regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Swell vs LocalImpact Comparison
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [Swell \<span\>vs\</span\> LocalImpact](https://www.softwareadvice.ie/compare/178288/347406/swell-cx/vs/localimpact)

# Compare Swell vs LocalImpact

Canonical: https://www.softwareadvice.ie/compare/178288/347406/swell-cx/vs/localimpact

> Detailed comparison between Swell and LocalImpact. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Swell | LocalImpact |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 355 | 7 |
| **Starting Price** | - | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Swell

- Campaign Management
- Customisable Templates
- Dashboard
- Feedback Management
- Monitoring
- Multi-Location
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reminders
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Scheduled Messaging
- Sentiment Analysis
- Social Sharing
- Third-Party Integrations

### LocalImpact

- Campaign Management
- Dashboard
- Feedback Management
- Monitoring
- Multi-Location
- Negative Feedback Management
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis
- Social Sharing
- Third-Party Integrations

## Links

- [View Swell Profile](https://www.softwareadvice.ie/software/178288/swell-cx)
- [View LocalImpact Profile](https://www.softwareadvice.ie/software/347406/localimpact)
- [View Original Comparison](https://www.softwareadvice.ie/compare/178288/347406/swell-cx/vs/localimpact)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Swell vs LocalImpact Comparison","description":"Compare Swell vs LocalImpact regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/178288/347406/swell-cx/vs/localimpact","about":[{"@id":"https://www.softwareadvice.ie/software/178288/swell-cx#software"},{"@id":"https://www.softwareadvice.ie/software/347406/localimpact#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/178288/347406/swell-cx/vs/localimpact#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/178288/347406/swell-cx/vs/localimpact#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Swell","description":"Swell makes it easy for local businesses to gain visibility into their customers' experience by taking the complexity out of it. By enabling businesses to gather real-time feedback, online reviews, customer satisfaction surveys and much more, Swell makes going the extra mile seem like a 2 p.m. coffee break.\n\n\nThrough a mobile-first approach, you can connect with your customers in ways that matter and are convenient to them. By enhancing the customers' experience through gathered insights and driving new online reviews, you'll gain more business while focusing on your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1de54d27-259a-4618-8839-b8ae24fcd023.png","url":"https://www.softwareadvice.ie/software/178288/swell-cx","@id":"https://www.softwareadvice.ie/software/178288/swell-cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":355},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"LocalImpact","description":"LocalImpact is a reputation management solution designed to help local businesses stay in control of their customer feedback. The platform allows businesses to request reviews, track new feedback as it appears, and respond to customer reviews from a single interface.\n\nBy centralizing review activity across major review platforms, LocalImpact helps businesses understand how customers perceive their brand and address issues before they escalate. Businesses can also highlight positive reviews as social proof, supporting credibility and trust with prospective customers.\n\nLocalImpact is commonly used by local service businesses, multi-location organizations, and agencies looking for a practical way to manage reviews and maintain a consistent online reputation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/33311856-b1d0-43c2-a817-cf05cd128bdb.jpeg","url":"https://www.softwareadvice.ie/software/347406/localimpact","@id":"https://www.softwareadvice.ie/software/347406/localimpact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":7},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.ie/compare/178288/347406/swell-cx/vs/localimpact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Patient Engagement Software","position":2,"item":"/directory/3429/patient-engagement/software","@type":"ListItem"},{"name":"Swell vs LocalImpact","position":3,"item":"https://www.softwareadvice.ie/compare/178288/347406/swell-cx/vs/localimpact","@type":"ListItem"}]}]}
</script>
