---
description: Compare Regroup Mass Notification vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Regroup Mass Notification vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [Safety Management Software](/directory/4699/safety-management/software) > [Regroup Mass Notification \<span\>vs\</span\> Freshservice](https://www.softwareadvice.ie/compare/184291/436317/regroup/vs/freshservice)

# Compare Regroup Mass Notification vs Freshservice

Canonical: https://www.softwareadvice.ie/compare/184291/436317/regroup/vs/freshservice

> Detailed comparison between Regroup Mass Notification and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Regroup Mass Notification | Freshservice |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 68 | 791 |
| **Starting Price** | US$500.00 | US$19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Regroup Mass Notification

- API
- Alerts/Notifications
- Audit Trail
- Compliance Management
- Customisable Templates
- Dashboard
- Disaster Recovery
- Email Alerts
- Incident Management
- Incident Reporting
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- On Call Scheduling
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Risk Assessment
- Templates
- Third-Party Integrations

### Freshservice

- API
- Alerts/Notifications
- Audit Trail
- Compliance Management
- Customisable Templates
- Dashboard
- Disaster Recovery
- Email Alerts
- Incident Management
- Incident Reporting
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- On Call Scheduling
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Risk Assessment
- Templates
- Third-Party Integrations

## Links

- [View Regroup Mass Notification Profile](https://www.softwareadvice.ie/software/184291/regroup)
- [View Freshservice Profile](https://www.softwareadvice.ie/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.ie/compare/184291/436317/regroup/vs/freshservice)

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