HubSpot CRM vs Salesforce Service Cloud Comparison

HubSpot CRM

HubSpot is an AI-enabled, cloud-based CRM software designed to support businesses of all sizes in their growth journey. It caters to a broad range of... Learn more

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Salesforce Service Cloud

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from... Learn more

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HubSpot CRM

Overall rating

4.5
(4,269 reviews)

Features rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.4
Customer Support
4.4
View all reviews
Salesforce Service Cloud

Overall rating

4.4
(774 reviews)

Features rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.1
Customer Support
4.2
View all reviews
HubSpot CRM
  • Free Version
  • Free Trial
Salesforce Service Cloud
Not provided by vendor
  • Free Version
  • Free Trial
HubSpot CRM
  • Cloud-based
  • On-premise
Salesforce Service Cloud
  • Cloud-based
  • On-premise
HubSpot CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Salesforce Service Cloud
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat