---
description: Compare Autotask PSA vs HaloITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Autotask PSA vs HaloITSM Comparison
---

Breadcrumb: [Home](/) > [MSP Software](/directory/4553/msp/software) > [Autotask PSA \<span\>vs\</span\> HaloITSM](https://www.softwareadvice.ie/compare/193903/343984/autotask-psa/vs/haloitsm)

# Compare Autotask PSA vs HaloITSM

Canonical: https://www.softwareadvice.ie/compare/193903/343984/autotask-psa/vs/haloitsm

> Detailed comparison between Autotask PSA and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Autotask PSA | HaloITSM |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 156 | 44 |
| **Starting Price** | - | £45.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Autotask PSA

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- IT Asset Tracking
- Live Chat
- Performance Metrics
- Project Management
- Real-Time Reporting
- Reminders
- Single Sign On
- Support Ticket Management
- Surveys & Feedback

### HaloITSM

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- IT Asset Tracking
- Live Chat
- Performance Metrics
- Project Management
- Real-Time Reporting
- Reminders
- Single Sign On
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Autotask PSA Profile](https://www.softwareadvice.ie/software/193903/autotask-psa)
- [View HaloITSM Profile](https://www.softwareadvice.ie/software/343984/haloitsm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/193903/343984/autotask-psa/vs/haloitsm)

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