Vonage Contact Center vs NICE CXone Comparison

Vonage Contact Center

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers... Learn more

Target size

NICE CXone

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone... Learn more

Target size

Vonage Contact Center

Overall rating

4.3
(67 reviews)

Features rating

Value for Money
4.2
Features
4.3
Ease of Use
4.3
Customer Support
4.4
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NICE CXone

Overall rating

4.2
(566 reviews)

Features rating

Value for Money
4.1
Features
4.1
Ease of Use
4.2
Customer Support
4.0
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Vonage Contact Center
  • Free Version
  • Free Trial
NICE CXone
Not provided by vendor
  • Free Version
  • Free Trial
Vonage Contact Center
  • Cloud-based
  • On-premise
NICE CXone
  • Cloud-based
  • On-premise
Vonage Contact Center
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
NICE CXone
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat