Vonage Contact Center

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers... Learn more

Target size

Images

CXone Mpower

With CXone Mpower, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—and deliver... Learn more

Target size

Images

Vonage Contact Center

Overall rating

4.3
(69 reviews)

Features rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.3
Customer Support
4.4
View all reviews
CXone Mpower

Overall rating

4.2
(584 reviews)

Features rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.2
Customer Support
4.0
View all reviews
Vonage Contact Center
  • Free Version
  • Free Trial
CXone Mpower
Not provided by vendor
  • Free Version
  • Free Trial
Vonage Contact Center
  • Cloud-based
  • On-premise
CXone Mpower
  • Cloud-based
  • On-premise
Vonage Contact Center
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CXone Mpower
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat