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Vonage Contact Center vs Help Lightning Comparison

Vonage Contact Center

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers... Learn more

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Help Lightning

Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. The company’s cloud-based solution applies... Learn more

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Vonage Contact Center

Overall rating

4.3
(69 reviews)

Features rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.3
Customer Support
4.4
View all reviews
Help Lightning

Overall rating

5
(10 reviews)

Features rating

Value for Money
4.7
Functionality
5
Ease of Use
4.9
Customer Support
5
View all reviews
Vonage Contact Center
  • Free Version
  • Free Trial
Help Lightning
Not provided by vendor
  • Free Version
  • Free Trial
Vonage Contact Center
  • Cloud-based
  • On-premise
Help Lightning
  • Cloud-based
  • On-premise
Vonage Contact Center
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help Lightning
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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