Bright Pattern

Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound... Learn more

Target size

Images

CXone Mpower

With CXone Mpower, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—and deliver... Learn more

Target size

Images

Bright Pattern

Overall rating

4.8
(104 reviews)

Features rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.7
Customer Support
4.8
View all reviews
CXone Mpower

Overall rating

4.2
(587 reviews)

Features rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.2
Customer Support
4.0
View all reviews
Bright Pattern
Not provided by vendor
  • Free Version
  • Free Trial
CXone Mpower
Not provided by vendor
  • Free Version
  • Free Trial
Bright Pattern
  • Cloud-based
  • On-premise
CXone Mpower
  • Cloud-based
  • On-premise
Bright Pattern
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CXone Mpower
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat