Bright Pattern vs NICE CXone Comparison

Bright Pattern

Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound... Learn more

Target size

NICE CXone

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone... Learn more

Target size

Bright Pattern

Overall rating

4.8
(104 reviews)

Features rating

Value for Money
4.8
Features
4.6
Ease of Use
4.7
Customer Support
4.8
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NICE CXone

Overall rating

4.2
(571 reviews)

Features rating

Value for Money
4.1
Features
4.1
Ease of Use
4.2
Customer Support
4.0
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Bright Pattern
Not provided by vendor
  • Free Version
  • Free Trial
NICE CXone
Not provided by vendor
  • Free Version
  • Free Trial
Bright Pattern
  • Cloud-based
  • On-premise
NICE CXone
  • Cloud-based
  • On-premise
Bright Pattern
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
NICE CXone
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat