---
description: Compare DialedIn CCaaS vs Toky regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DialedIn CCaaS vs Toky Comparison
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [DialedIn CCaaS \<span\>vs\</span\> Toky](https://www.softwareadvice.ie/compare/20027/167707/chasedata/vs/toky)

# Compare DialedIn CCaaS vs Toky

Canonical: https://www.softwareadvice.ie/compare/20027/167707/chasedata/vs/toky

> Detailed comparison between DialedIn CCaaS and Toky. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | DialedIn CCaaS | Toky |
| **Overall rating** | 4.8/5 | 4.2/5 |
| **Total Reviews** | 314 | 106 |
| **Starting Price** | US$25.00 | US$25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### DialedIn CCaaS

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Virtual Call Centre

### Toky

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Virtual Call Centre

## Links

- [View DialedIn CCaaS Profile](https://www.softwareadvice.ie/software/20027/chasedata)
- [View Toky Profile](https://www.softwareadvice.ie/software/167707/toky)
- [View Original Comparison](https://www.softwareadvice.ie/compare/20027/167707/chasedata/vs/toky)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"DialedIn CCaaS vs Toky Comparison","description":"Compare DialedIn CCaaS vs Toky regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/20027/167707/chasedata/vs/toky","about":[{"@id":"https://www.softwareadvice.ie/software/20027/chasedata#software"},{"@id":"https://www.softwareadvice.ie/software/167707/toky#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/20027/167707/chasedata/vs/toky#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/20027/167707/chasedata/vs/toky#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"DialedIn CCaaS","description":"DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and blended call center operations for businesses of every size and in every industry. Developed with customer feedback at its core, DialedIn is more than just a call center software—it's a comprehensive solution that evolves with your business. With fast deployment, automatic upgrades, and exceptional customer support, DialedIn helps users stay ahead in a competitive landscape.\n\nTailored for teams of all sizes, DialedIn offers businesses with advanced dialing capabilities, including auto, predictive, preview, and progressive dialing, ensuring that every call is handled efficiently. \n\nDialedIn CCaaS offers a range of key features designed to enhance operational efficiency and user satisfaction. Fast &amp; Easy Deployment ensures that users are up and running in minutes, not days, minimizing downtime. The Ease of Use is highlighted by an intuitive interface that requires minimal training, allowing teams to focus on what matters most—delivering exceptional customer service. Smart Call Routing automatically directs calls based on language preference, skill set, and other customizable rules, enhancing customer experience and agent productivity. Additionally, Zero-Coding Integrations allow for seamless integration with top CRMs and APIs, eliminating the need for complex coding and streamlining workflows.\n\nDialedIn CCaaS provides Real-Time Analytics &amp; Reporting, offering instant insights with customizable dashboards and reporting tools that help track performance and optimize campaigns on the fly. Security &amp; Compliance are ensured with robust security settings that allow managers to monitor campaigns closely, ensuring compliance and data integrity. Digital call records are securely stored for up to three months, available for review whenever needed. Additionally, the platform scales from small businesses to enterprise-level operations, whether deployed on-premises or via the cloud, growing alongside users' needs. Customer Support is provided by an in-house, US-based technical support team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f4692fd3-ec56-4437-bc00-4b384e395e0b.png","url":"https://www.softwareadvice.ie/software/20027/chasedata","@id":"https://www.softwareadvice.ie/software/20027/chasedata#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":314},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"name":"Toky","description":"Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile applications for Android and iOS devices, which helps professionals make international calls, receive messages and manage voicemails, even from remote locations.\n\n\nKey features of Toky include call history tracking, call encryption, audio greetings, call transfer, bulk SMS, call transcripts and access control. Managers can gain real-time visibility into agents' calls, utilize the whisper functionality to provide suggestions during ongoing calls and sort interactions using customizable tags. Additionally, it lets users communicate with customers via SMS, send/receive MMS messages and filter calls based on unavailability.\n\n\nToky facilitates integration with various third-party systems such as WhatsApp, Zapier, Intercom, PipeDrive and more. The product is available on monthly and annual subscriptions and support is extended via live chat, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1baa0a97-e0e6-4da4-938a-80a2b3d9e4e9.png","url":"https://www.softwareadvice.ie/software/167707/toky","@id":"https://www.softwareadvice.ie/software/167707/toky#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":106},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/20027/167707/chasedata/vs/toky#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/4757/cloud-pbx-software/software","@type":"ListItem"},{"name":"DialedIn CCaaS vs Toky","position":3,"item":"https://www.softwareadvice.ie/compare/20027/167707/chasedata/vs/toky","@type":"ListItem"}]}]}
</script>
