---
description: Compare Nextiva Contact Center vs Servetel regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva Contact Center vs Servetel Comparison
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [Nextiva Contact Center \<span\>vs\</span\> Servetel](https://www.softwareadvice.ie/compare/20035/184558/nextiva-contact-center/vs/servetel-cloud-call-center)

# Compare Nextiva Contact Center vs Servetel

Canonical: https://www.softwareadvice.ie/compare/20035/184558/nextiva-contact-center/vs/servetel-cloud-call-center

> Detailed comparison between Nextiva Contact Center and Servetel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva Contact Center | Servetel |
| **Overall rating** | 4.5/5 | 3.4/5 |
| **Total Reviews** | 112 | 5 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Nextiva Contact Center

- API
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking
- Chat/Messaging
- Communication Management
- Employee Scheduling
- For Call Centres
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Metrics
- Queue Management
- Reporting/Analytics

### Servetel

- API
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking
- Chat/Messaging
- Communication Management
- Employee Scheduling
- For Call Centres
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Metrics
- Queue Management
- Reporting/Analytics

## Links

- [View Nextiva Contact Center Profile](https://www.softwareadvice.ie/software/20035/nextiva-contact-center)
- [View Servetel Profile](https://www.softwareadvice.ie/software/184558/servetel-cloud-call-center)
- [View Original Comparison](https://www.softwareadvice.ie/compare/20035/184558/nextiva-contact-center/vs/servetel-cloud-call-center)

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