---
description: Compare Talkdesk vs Five9 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Talkdesk vs Five9 Comparison
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [Talkdesk \<span\>vs\</span\> Five9](https://www.softwareadvice.ie/compare/20039/20063/talkdesk/vs/five9)

# Compare Talkdesk vs Five9

Canonical: https://www.softwareadvice.ie/compare/20039/20063/talkdesk/vs/five9

> Detailed comparison between Talkdesk and Five9. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Talkdesk | Five9 |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 734 | 487 |
| **Starting Price** | US$85.00 | US$159.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Talkdesk

- AI/Machine Learning
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customisable Templates
- Employee Scheduling
- Integrations Management
- KPI Monitoring
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Video Conferencing

### Five9

- AI/Machine Learning
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customisable Templates
- Employee Scheduling
- Integrations Management
- KPI Monitoring
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Video Conferencing

## Links

- [View Talkdesk Profile](https://www.softwareadvice.ie/software/20039/talkdesk)
- [View Five9 Profile](https://www.softwareadvice.ie/software/20063/five9)
- [View Original Comparison](https://www.softwareadvice.ie/compare/20039/20063/talkdesk/vs/five9)

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