---
description: Compare Talkdesk vs Voicespin regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Talkdesk vs Voicespin Comparison
---

Breadcrumb: [Home](/) > [Generative AI Software](/directory/4616/generative-ai/software) > [Talkdesk \<span\>vs\</span\> Voicespin](https://www.softwareadvice.ie/compare/20039/321083/talkdesk/vs/conversation-analyzer)

# Compare Talkdesk vs Voicespin

Canonical: https://www.softwareadvice.ie/compare/20039/321083/talkdesk/vs/conversation-analyzer

> Detailed comparison between Talkdesk and Voicespin. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Talkdesk | Voicespin |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 733 | 5 |
| **Starting Price** | US$85.00 | US$40.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Talkdesk

- AI/Machine Learning
- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

### Voicespin

- AI/Machine Learning
- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View Talkdesk Profile](https://www.softwareadvice.ie/software/20039/talkdesk)
- [View Voicespin Profile](https://www.softwareadvice.ie/software/321083/conversation-analyzer)
- [View Original Comparison](https://www.softwareadvice.ie/compare/20039/321083/talkdesk/vs/conversation-analyzer)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Talkdesk vs Voicespin Comparison","description":"Compare Talkdesk vs Voicespin regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/20039/321083/talkdesk/vs/conversation-analyzer","about":[{"@id":"https://www.softwareadvice.ie/software/20039/talkdesk#software"},{"@id":"https://www.softwareadvice.ie/software/321083/conversation-analyzer#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/20039/321083/talkdesk/vs/conversation-analyzer#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/20039/321083/talkdesk/vs/conversation-analyzer#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"Talkdesk","description":"Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs. It uses interactive voice response (IVR), automatic call distribution (ACD) and skills-based routing, callers are routed to the agent who is most qualified to meet the needs based on customizable data.\n\n\nTalkdesk displays the caller's name, image, contact information, purchase history and contact history in the agent's browser in real-time so they can personalize their conversations. The system automates tasks, so a new profile is created whenever a new contact calls. When a call is missed, Talkdesk sends an email containing call data, a voicemail recording and a transcription. Managers and agents are also able to make data-driven decisions with call monitoring, call recording, and real-time and historical reporting.\n\n\nThe system integrates with several different programs including InfusionSoft, Salesforce, Desk.com, Zendesk and Shopify. Price is per rep per month. Support is offered via knowledge base, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3f2f65d0-aedb-4f2f-8c22-5b82f8b28d16.png","url":"https://www.softwareadvice.ie/software/20039/talkdesk","@id":"https://www.softwareadvice.ie/software/20039/talkdesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":733},"offers":{"price":"85","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Voicespin","description":"VoiceSpin is a sales-oriented cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises, helping them manage their inbound and outbound communications, reach out to more leads faster, and turn more conversations into sales conversions. \n\nWith VoiceSpin, teams can acquire international local numbers from various countries to expand the global reach. An AI-based auto dialer enables sales team to make thousands of outbound calls with minimal human input, while an intelligent lead and agent scoring and matching system ensures leads are always routed to the best-fitting agents to maximize sales conversions.\n\nVoiceSpin’s robust VoIP call center software can also streamline inbound call handling with features, such as IVR, advanced call routing, inbound call queues, queue callbacks, real-time dashboards, and customizable reporting and analytics. Integrations with the leading CRM systems, such as Zoho, Salesforce, HubSpot, and Pipedrive, will automate agent workflows and provide agents with more context for delivering more personalized experiences.\n\nCompanies with more mature needs can additionally take advantage of bulk SMS text messaging, AI speech analyzer, and VoiceSpin messaging that unifies all digital communication channels, including email, chat, WhatsApp, Telegram, and other instant messaging apps and social media platforms into a single interface to optimize omnichannel customer communications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/999b24d4-2484-4e4e-94fc-f033d7c0b904.png","url":"https://www.softwareadvice.ie/software/321083/conversation-analyzer","@id":"https://www.softwareadvice.ie/software/321083/conversation-analyzer#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":5},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"@id":"https://www.softwareadvice.ie/compare/20039/321083/talkdesk/vs/conversation-analyzer#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Generative AI Software","position":2,"item":"/directory/4616/generative-ai/software","@type":"ListItem"},{"name":"Talkdesk vs Voicespin","position":3,"item":"https://www.softwareadvice.ie/compare/20039/321083/talkdesk/vs/conversation-analyzer","@type":"ListItem"}]}]}
</script>